Shipping & Delivery Policy


Shipping & Delivery Policy

2.1. Order Processing Time

All orders are processed in 2 business days upon confirmation of payment.
Orders placed on weekends or public holidays will be processed on the next working day.

In the event of any delay caused by unforeseen circumstances (such as high order volumes, logistics disruptions, or natural calamities), customers will be notified promptly via email or SMS.


2.2. Shipping Methods & Estimated Delivery Time

We partner with reliable and reputed courier services such as BlueDart, DTDC, Delhivery, and others to ensure safe and timely delivery.

The estimated delivery time within India is 7 business days, depending on the delivery location.
Please note that deliveries to remote or rural areas may require additional time.


2.3. Shipping Charges

Applicable shipping charges, if any, will be clearly displayed at checkout before you finalize your order.
We may offer free shipping for promotional campaigns or on orders exceeding a specified value, as per the company’s prevailing policy.


2.4. Tracking Information

Once your order has been shipped, you will receive a shipping confirmation via email or SMS containing your tracking number.
You may use this number to track the current status of your shipment through the respective courier’s tracking portal.


2.5. Delayed or Lost Shipments

In case of delayed or lost shipments, please contact our customer support team immediately.
We will coordinate with our courier partners to investigate and resolve the issue at the earliest.

Please note that the company shall not be held liable for delays caused by courier partners, customs procedures, or events beyond our reasonable control.
Please contact us at:
Email: astroaddpay@gmail.com
Contact Number: +91 9958704442

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